Crypto

Care

Experts

Customer Support

is the

Currency
of Crypto

Contact

Channels

We offer customer support across contact channels including digital. Whether you need chat, email, app, social or phone, we’ve got you covered.

Global

Footprint

Crypto is a global currency. That’s why our support model spans all geographies. We specialize in work-from-home and deliver all security protocols needed.

Brand

Ambassadors

Our people are your biggest fans. We hire intelligent, empathic problem solvers who know what your customers need and how to deliver it. Our client partners consistently give us 10 out of 10.

Competitive
Edge

Crypto users around the world report painful and frustrating customer service interactions. Goodbay specializes in delivering high-quality support that treats customers as your most valuable asset.

Industry
Expertise

Few outsourced support partners understand the nuances of fiat, tokens, blockchain and exchanges. Goodbay’s direct experience partnering with leading crypto providers enables us to pivot with your shifting needs. 

Support Is
Our DNA

If you’re like most crypto startups, customer support wasn’t top of mind until it was (almost) too late. Then you went into reactive mode. Goodbay provides proactive support resources so you’re looking, and staying, ahead.