Smarter Hiring + Data Analytics = Intelligent Customer Support
A Smarter Partner
Our people aren’t hired to follow a script. We hire critical thinkers and intelligent, empathetic problem solvers, and empower them to use common sense – not just process and protocol.
We Get You
We believe it’s our job to understand your company and your customers to the core. We aren’t just memorizing manuals and product specifications. We’re using your technology, playing the games, using the apps and integrating the services into our daily lives – that way we come to know your company, inside and out.
Ready For Anything
We offer voice, email, live chat and social media support. We do customer service, inbound sales, and technical support. We stay nimble to accommodate ebbs and flows in ticket volume for 24/7 support.
Are you ready to get Started?
Our People Come First
80% of our team is college-educated; 10% have master’s degrees.
State-Of-The-Art FacilitiesWe have invested substantial time and effort to develop an office that excites, inspires, and brings out the best in our employees.
Unparalleled TrainingAll of our team members go through a rigorous interview process before graduating from our demanding training and unequalled certification process.
24/7 shuttle service to and from work; gourmet, chef-prepared meals; the latest in technology; and a vibrant corporate culture.