Outsourcing solutions that will help your business thrive
Customer Service Outsourcing
Centralized, scalable, and data-driven customer support allows our team to respond and grow as quickly as you do: Email, Phone, Live Chat and More.
Technical Support
Our 360-degree understanding of hyper-technical and sophisticated products and electronics results in accurate and speedy responses to customer inquiries and needs
Content Moderation
Goodbay helps clients gauge and lead consumer sentiment across social media, app stores, retail sites, forums and more.
Consulting & Data Analytics
We’re consistently asking “Why?” at ticket origination and analyzing the data to deliver your team the highest level of business intelligence.
Back Office Support & Data Entry
Goodbay delivers an intelligent data driven approach to back office support by offering a wide variety of services. Fast. Efficient. Accurate.
Quality Assurance and Testing
If you really want to take customers and turn them into repeat, loyal advocates who spread the word about your brand far and wide, you need to give them something worth getting engaged in.