fbpx

We have developed six core competencies
that are well-suited for your business
needs – today and beyond.

We have developed four core competencies that are well-suited for your business needs – today and beyond.

Call Center Outsourcing Services

...

Customer Support

Centralized, scalable, and data-driven customer support allows our team to respond and grow as quickly as you do: Email, Phone, Live Chat and More.

...

Technical Support

Our 360-degree understanding of hyper-technical and sophisticated products and electronics results in accurate and speedy responses to customer inquiries and needs.
...

Multilingual Support

Scalable global support provided by native language experts.
...

Social Moderation

Goodbay helps clients gauge and lead consumer sentiment across social media, app stores, retail sites, forums and more.
...

Data Entry & Back Office

Goodbay delivers an intelligent data driven approach to back office support by offering a wide variety of services. Fast. Efficient. Accurate.
...

Quality Assurance and Testing

If you really want to take customers and turn them into repeat, loyal advocates who spread the word about your brand far and wide, you need to give them something worth getting engaged in.
...

Consulting Data & Analytics

We’re consistently asking “Why?” at ticket originated and analyzing the data to deliver your team the highest level of business intelligence in addition to providing our industry leading Customer Experience (CX) consulting to innovate your support.

Channels

Our support is well-suited for your business needs – today and beyond. Support for all your needs…

In-App

Live Chat

Voice