3 Reasons to Measure Customer Satisfaction.
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Outsourcing for Startups: 5 Common Misconceptions
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Element Wins a Stevie for Service Provided by Goodbay
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Reduced Ticket Backlog & Improved First Reply Time Boosts Customer Satisfaction
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5 Steps to Increase Customer Lifetime Value
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4 Pitfalls to Avoid with Overseas Outsourcing
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Reduced Ticket Backlog & Improved First Reply Time Boosts Customer Satisfaction
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
5 Steps to Increase Customer Lifetime Value
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
4 Pitfalls to Avoid with Overseas Outsourcing
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Zinio Support Goes Digital and CSAT Jumps to 95%
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Gaming Frontrunner Upgrades Customer Support Quality
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Leveling Up the Player Experience Drives Huge Gains in Satisfaction
Leveling Up the Player Experience Drives Huge Gains in Satisfaction Case Study…
Expert Handling of Volume Spikes Drives Higher User Satisfaction
Expert Handling of Volume Spikes Drives Higher User Satisfaction Case Study |…
Goodbay Provides Epic Support for Content Powerhouse
Goodbay Provides Epic Support for Content Powerhouse Case Study | Streaming This…
Championing a Steam Record Breaker
Championing a Steam Record Breaker Case Study | Gaming The first Steam…
Element Wins a Stevie for Service Provided by Goodbay
Element Wins a Stevie for Service Provided by Goodbay Case Study |…
Coinify Case Study –
Reduced Ticket Backlog & Improved First Reply Time Boosts Customer Satisfaction Case…
4 Ways that Outsourcing Gives You a Competitive Edge
4 Ways that Outsourcing Gives You a Competitive Edge Lite Paper |…
Outsourcing for startup
Outsourcing for Startups: 5 Common Misconceptions Lite Paper | Growth Strategy The…
How to Effectively Prepare Customer Service Operations for Peak Season
Seasonality can drive monumental amounts of revenue: Back to school & Black…
3 Reasons Small Companies Need Business Intelligence
The worldwide business intelligence (BI) market will have an estimated value of more…
3 Reasons to Measure Customer Satisfaction
When a customer receives great service, nearly four out of five (78%) will do…
5 Ways to Build Out Your Customer Support Team
Three in four customers (75%) prefer to interact with human customer support staff…
5 Metrics that Matter Most in Outsourced Support
A 2021 survey, 80% of respondents turned to outsourcing to improve efficiency, business growth,…
4 Pitfalls to Avoid with Overseas Outsourcing
Nearly half (46%) of businesses say outsourcing allows them to access skillsets not…
3 Strategies to Grow Your Business Quickly
According to Oberlo, 52% of small companies struggle to find qualified employees to fuel…
5 Ways that Customer and Employee Experiences Intersect
According to a recent IDC survey, 85% of respondents advised that higher staff engagement…
4 Reasons Why Omnichannel Support Is a Must
According to data gathered by Business 2 Community, 90% of consumers want an omnichannel…
5 Ways to Empower Chatbots with Business Intelligence
The 2021 business intelligence (BI) industry generated approximately $22.8 billion in revenue, according…
3 Ways to Resolve Issues without Escalation
Nearly 8 in 10 customers will forgive an organization for making a…
3 Ways to Use Hidden Data for Customer Support
According to a 2021 report, 82% of respondents stated their organization is trying to…
