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Smarter Hiring + Data Analytics = Intelligent Customer Support 

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Goodbay Technologies is a leader in BPO Outsourcing and Call Center Outsourcing Services.

Learn how Goodbay can help you drive an outstanding customer experience.  With our intelligent, staff, analytics and approach, our clients have experienced large jumps in CSAT scores and improved service levels through faster response times and higher productivity. Fill out your info below to speak with a Goodbay sales rep to learn more.

Call Center Outsourcing Services

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Customer Support

Centralized, scalable, and data-driven customer support allows our team to respond and grow as quickly as you do: Email, Phone, Live Chat and More.

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Technical Support

Our 360-degree understanding of hyper-technical and sophisticated products and electronics results in accurate and speedy responses to customer inquiries and needs.
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Community Management

Goodbay helps clients gauge and lead consumer sentiment across social media, app stores, retail sites, forums and more.
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Multilingual Support

Scalable global support provided by native language experts.
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Consulting Data & Analytics

We’re consistently asking “Why?” at ticket originated and analyzing the data to deliver your team the highest level of business intelligence in addition to providing our industry leading Customer Experience (CX) consulting to innovate your support.
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Data Entry & Back Office

Goodbay delivers an intelligent data driven approach to back office support by offering a wide variety of services. Fast. Efficient. Accurate.

We work with top-tier, digital,
disruptive companies around the world…

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