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Case Studies
Element Wins a Stevie for Service Provided by Goodbay
consumer electronics
Reduced Backlog and Faster Response Time Boosts CSAT
crypto
Championing a Steam Record Breaker
gaming
Volume Spike Handling Improves User Experiences
dating
Improved Support Drives Big Gains in Player Satisfaction
gaming
First Response Time Jumps 35% for abode Customers
smarthome
Goodbay Provides Epic Support for Content Powerhouse
streaming
Team Consolidation Drives Big Gains in First Call Resolution
smarthome
Audacy’s Customer Satisfaction Soars to 99%
streaming
Gaming Industry Leader Upgrades Support Quality
gaming
