24/7 Customer Support, All Day Every Day

Few outsourcing support partners pivot quickly enough to meet the evolving needs of consumer electronics and IoT business. Goodbay uses agile systems, real-time feedback, and dynamic staffing to ensure we're flexible and nimble.

Our expertise spans the IoT landscape so we support product offerings across the entire connected-customer ecosystem.

We offer you:

  • 24/7 coverage including digital
  • Technically-skilled agents
  • Improved CX and journey

Download this case study to see how Goodbay drove a 20% reduction in support calls and a 38% increase in CSAT for Element Electronics.