Turning First-Time Buyers into Long-Term Customers

Few outsourced support partners understand the nuances of fiat, tokens, blockchain, and exchanges. Goodbay’s direct experience partnering with leading crypto and NFT providers enables us to pivot with your shifting needs..

Since crypto and tokens are global, our support model spans all geographies. We specialize in work-from-home and deliver all security protocols needed.

We offer you:

  • 24/7 coverage including digital
  • Technically-skilled agents
  • Improved CX and journey

Download this Coinify case study to see how Goodbay drove an 85% reduction in first reply time and a 35% increase in CSAT